In the event that you may need service on your hot tub…
With Divine, you are more than a customer. We are always here if you need us.
Nationwide Network of Service Technicians
Divine pride’s itself on it’s better build of hot tubs and our top of the line warranty. Our tubs are built to last. But we know that things happen and you may have questions or need service on your hot tub. We have a nationwide network of technicians that are available to you or we may be able to fix your issue over the phone or email.
Questions about deliveries and tech support:
The homeowner is required to provide full access to the cabinet’s entire service side panels, without any obstructions, to service all internal components. If the spa does not have at least 24" inches of clearance or placed in or under a deck the owner is responsible for all extra cost to provide access and second service trip. There will be no charge for parts or labor to repair the spa, however, you may incur a core-charge and shipping on the parts as well as a reasonable repair-person travel and mileage charge by the servicing company.
Covered under 1-year Warranty:
Fuses, light bulbs, spa pillows, filter cartridges and media sound system, UVC/Ozone,
SPA COVERS, COVER LIFTS, STEPS, AND ANY EQUPIMENT FAILED DUE TO CHEMICAL DAMAGE IS NOT COVERED UNDER DIVINE WARRANTY.